Solving Public-Management Problems: A Case Study Approach continues the rich tradition of researching and presenting interesting, relevant and artistically-written case studies for effective learning in management, public administration, and policy analysis courses. All of the cases emphasize problem solving and “doing” as a solid basis for lifelong learning. The authors have direct practical and academic experience dealing with the nearly 200theoretical and problematic issues presented in the case studies. Each case study maximizes learning by being written from a “pracademic” orientation. That is, all cases have been jointly written with at least one practitioner and academic involved in researching and writing the scenario or incident.
Solving Public-Management Problems: A Case Study Approach is intended for undergraduate and graduate courses and training programs that link the theoretical and conceptual with the applied and practical aspects of learning by doing. Embedded in the cases are the enduring notions of leadership, management, motivation, innovation, cutback management, ethical reasoning, collaborative governance, discretionary authority, teamwork, lean production, negotiation, conflict resolution, employment discrimination, sustainability, New Public Management (NPM), and the formulation, implementation and assessment of public programs.
“The use of case studies is a proven means for enhancing student learning. Both seasoned professionals and greenhorns will appreciate the accessibility of the cases, and be challenged by the dilemmas found in the cases in Solving Public-Management Problems: A Case Study Approach. An excellent resource for instructors across a variety of disciplines.”
— Dr. Lisa A. Dicke, Department of Public Administration, University of North Texas
This book brings together an impressive set of cases to explore the complex issues faced by managers of today’s public and nonprofit organizations. Thought provoking questions accompany each case to stimulate constructive discussion and connect theory to practice.
— Dr. Dorothy Norris-Tirrell, School of Public Administration, University of Central Florida
This comprehensive collection of cases presents a fresh take on the case study approach by combining sound pedagogical design with fact-packed descriptions of today’s complex situations. The forced choices among seemingly irreconcilable goals and values will resonate strongly with practitioners and will also provide pre-professional students with an excellent exposure to the world of public management decisions.
— Dr. Kathleen Hale, MPA Program Director, Auburn University
Embedded in the cases are 200 topics including the enduring notions of leadership, management, motivation, innovation, cutback management, ethical reasoning, collaborative governance, discretionary authority, teamwork, lean production, negotiation, conflict resolution, employment discrimination, sustainability, New Public Management (NPM), and the formulation, implementation and assessment of public programs.
Index of Topics
As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed.
Case Histories Keyed To Topics
An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases.
Index of Names, Positions, and Organizational Types
This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned.
Student Tools and Learning Assessments
Case Logs and Administrative Journal Entries
Appendix D of the test includes a set of questions and instructions intended to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment may be copied and used with each case.