Organizational Change: Technology, Workforce and Workplace is the comprehensive resource that tackles the difficult task of identifying changing environment issues and dynamics associated with management and leadership in the 21st century. Packed with 40 case studies covering over 185 concepts, theories, and notions, it presents cases across the public, private, and nonprofit sectors with clarity, interest, and realism.
Scenarios Presented: effective communication, organizational culture and change, conflict resolution, ethical questions, professionalism, leadership, motivation, technology, union-management relations, interpersonal relations, discrimination, diversity, community relations, volunteerism, and immigration.
The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry-, middle-level, and higher executive positions they will hold upon graduation.
These cutting-edge resources may be used as the primary text for courses employing the case-study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in a graduate seminar or as an aid to nonprofit and governmental professional development programs.
“The authors thought to both detail and the ‘larger picture’ in each of these cases makes this an outstanding contribution to the field of learning in public administration. This is a really important contribution to the classroom!”
— James D. Slack, Professor, Department of Government, The University of Alabama at Birmingham
“Organizational Change: Technology, Workforce and Workplace presents a variety of cases that can be used to help students and practitioners grapple with real-life issues in public sector management. The cases cut across academic fields while being challenging, interesting and accessible.”
— Lisa A. Dicke, Associate Professor, University of North Texas, Department of Public Administration
“The coverage of topics in Organizational Change: Technology, Workforce and Workplace is comprehensive. The cases are thought provoking and the writing is engaging. Students and instructors alike will gain much from grappling with the issues presented in these cases.”
— Donald C. Dahlin, Professor of Political Science Emeritus, The University of South Dakota
Index of Topics
As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed.
Case Histories Keyed To Topics
An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases.
Index of Names, Positions, and Organizational Types
This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned.
Student Tools and Learning Assessments
Case Logs and Administrative Journal Entries
Each case is accompanied by a set of questions and instructions intended to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment is printed on perforated pages and may be removed from the book for time-saving evaluation purposes.