Managing America’s Organizations


By: C. Kenneth Meyer, Ph.D.; Garry L. Frank, Ph.D.; Jeffrey A. Geerts, M.P.A.; Lance J. Noe
Second Edition
Format: Print Paperback
Price: $30.00 – $100.00
ISBN: 978-0-9770881-0-2
Pages: 353
Published: Spring 2006

Only available in e-book format.

An e-book version can be purchased through Red Shelf or VitalSource.

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Managing America’s Organizations examines 41 cases packed with more than 155 administrative, management, and policy problems in the non-profit and public sector. Each of the specific cases, spanning more than 350 pages, connects theory with practical application for all levels of learning – undergraduate, graduate and professional training.

The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry, middle-level, and higher executive positions they will hold upon graduation.

This cutting-edge resource may be used as the primary text for courses employing the case study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in a graduate seminar or as an aid to non-profit and governmental professional development programs.


“Managing America’s Organizations brings real life case examples into the classroom for stimulating discussions about current management issues and practices. I particularly enjoyed the ‘Selling of America’ case which focused on the issues surrounding the marketing of public organizations, a topic not covered in public management textbooks. This book has cases for nonprofit management as well covering such current topics as governance, socially responsible investing and many others.” – R. Knight, Graduate Student, Drake University

Topics Addressed

Managing America’s Organizations showcases administrative and public issues of an enduring nature in the non-profit and public sectors including: centralization and decentralization; communication problems; contracting for service; government consolidation; cutback management; discrimination; downsizing; e-government; e-mail; employee participation; employee rights; ethical questions; fiscal and budgetary matters; grassroots democracy; interagency and intraagency relations; jurisdictional conflicts; legislative relations; life-work balance; uses of the Internet; managerial style; media relations; organizational design and behavior; philanthropic organizations; program evaluation; stress management; time management; wellness; and women-in-management.

Issues of Contemporary Origin Addressed

Managing America’s Organizations also addresses issues of contemporary origin such as: workplace violence and security; secrecy and confidentiality; quality of work-life; prison and business relations; lifestyle; immigration; entrepreneurialism; eldercare; and bullying. Additionally, a host of major national laws such as the Americans with Disabilities Act, the Family Medical Leave Act, and the Civil Rights Act of 1991 are highlighted.

Sample Cases

Kaizen Goes Public
Selling of America

Instructor Resources

Index of Topics
As an aid to instructors in selecting cases, management and policy topics are alphabetically arranged in the Index of Topics. This listing ties each case to the major and minor topics which receive emphasis. The topic listings are followed by the case numbers in which they are addressed.

Case Histories Keyed To Topics
An additional learning tool which lists the cases by number and title according to the table of contents and topics emphasized in the cases.

Index of Names, Positions, and Organizational Types
This handy reference tool ties the name of characters and their position to the pages of the case studies where they are mentioned.

Student Tools and Learning Assessments

Case Logs and Administrative Journal Entries
Each case is accompanied by a set of questions and instructions intended to stimulate thinking and discussion about the problems under consideration. This case analysis and learning assessment is printed on perforated pages and may be removed from the book for time-saving evaluation purposes.

A timeline following each case helps students accurately order the major case events to learn how the timing of these events influenced the ultimate outcome.

Mental Jogger
Following each case is a mental jogger section which allows learners to note ideas they want to remember or discuss in class.

Personal Reflections
Each case contains a section for additional notes and observations as well as a section for personal reflections where students can write topics or concerns to be addressed in other case analyses.


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